Immigration, Citizenship & Visas - Senator Elizabeth Warren

"*" indicates required fields

My office can assist constituents with various issues concerning immigration and citizenship. The federal agencies that oversee immigration processes include United States Citizenship and Immigration Services (USCIS) and other offices within the Department of Homeland Security (DHS) and the Department of State (DOS), including U.S. Immigration and Customs Enforcement (ICE), the National Visa Center (NVC), U.S. Embassies and Consulates, and the Executive Office for Immigration Review (EOIR, Immigration Court).

Visas

The U.S. Department of State (DOS) is responsible for issuing immigrant and nonimmigrant visas, operating the National Visa Center (NVC), and managing U.S. embassies and consulates abroad, as well as facilitating many aspects of international travel and U.S. foreign policy. Common constituent concerns related to DOS include pending immigrant and nonimmigrant visa applications, case status updates, application delays, and requests for expedited processing. In certain circumstances, my office may be able to assist constituents experiencing issues with visa applications or other DOS-related matters by submitting formal congressional inquiries and requesting updates from the agency.

Common Areas of Assistance

U.S. Citizenship and Immigration Services (USCIS)

Case Status Request for Cases Outside of Estimated Processing Time: If your case is pending longer than USCIS's estimated processing time for your petition type, my office can contact the agency to receive an update on the status of your application.
Expedite Requests (USCIS): My office may submit expedite requests to USCIS on behalf of applicants, if an applicant believes they meet one or more of the agency's posted expedite criteria. When reaching out, please communicate what criteria you fall under and why. For these requests, my office is required to provide a written statement, documents of evidence, and a signed Privacy Act Release Form. Please note that while my office may submit an expedite request, I cannot guarantee that USCIS will approve the request. For more information on USCIS's expedite criteria, please click here.
Clerical or Filing Errors: My office can assist with correcting errors such as incorrect information on a Notice of Action, unsuccessful address updates, or mistakes on issued immigration documents (e.g., incorrect visa category or spelling errors).

U.S. Department of State (DOS)

Immigrant and Nonimmigrant Visa Applications: My office may request status updates and additional information regarding immigrant and nonimmigrant visa applications processed at the National Visa Center or U.S. Embassies and Consulates abroad, including family-based, employment-based, student, exchange visitor, and tourist visas.
National Visa Center Concerns: My office can submit inquiries related to cases pending with the National Visa Center, including status updates for documentarily complete cases, interview scheduling delays, and requests for clarification regarding required documentation.
U.S. Citizen Services Abroad: My office can request information related to U.S. citizen services abroad, including Consular Reports of Birth Abroad (CRBA) and in certain emergency situations involving U.S. citizens and their loved ones.
Expedite Requests: My office can submit requests for expedited processing to the State Department if a constituent's circumstances meets the agency's guidance for emergency expedited processing. The State Department considers congressional requests for expedited processing when a case involves a true emergency such as an urgent medical need, if you believe an error has occurred in the processing of your case, or if you have another qualifying emergency situation. Supporting documentation is required for all expedite request submissions. Supporting documentation must be submitted in English or be accompanied by a translated English copy. All final adjudication decisions are made by the agency.

U.S. Immigration and Customs Enforcement (ICE)

Help for Detained Individuals and their Families: My office may be able to assist constituents with certain matters involving the U.S. Immigration and Customs Enforcement (ICE). With a signed ICE-specific Privacy Act Release Form, my office can submit congressional inquiries to ICE to request information or clarification on a case, including case status updates or concerns related to detention or enforcement actions. For individuals who are detained, our office may also help locate someone currently in ICE custody by using the Online Detainee Locator System, and communicate with ICE to seek general information about their situation. My office can serve as a point of contact to request information, raise concerns, and help constituents receive responses from the agency.

Limitations to Assistance

My office will do everything possible to assist constituents within the legal and practical limitations of a congressional office. Please note that a congressional inquiry does not guarantee faster processing or a favorable outcome. If my office reviews your concern and determines that it falls outside the scope of congressional assistance, my office will do our best to direct you to the appropriate resource for further help.

Priority Date: Each month, the Department of State releases updates to the Visa Bulletin. If the visa category under which you have filed is numerically limited, you may need to wait for further processing if your priority date is not shown as 'current'. If your priority date is not shown as 'current', unfortunately, my office is not permitted to assist as priority dates cannot be expedited.
Background Checks: My office cannot influence or expedite required security vetting, administrative processing, or background checks.
Denials/Appeals: Once a petition/application has been denied by USCIS or another federal agency, my office cannot request a reversal of that decision. If the appeals process has been finalized by the agency, you may follow the agency's instructions on how to submit a formal appeal. While my office cannot submit an appeal for you, we can request an update from the agency if you have submitted an appeal and have not received a response.
Legal Advice or Representation: If you are seeking legal assistance, representation in court, assistance filing an application, or need help making the next decision in your immigration process, please seek out professional legal assistance from an accredited immigration attorney. Please be aware of fraudulent actors that may pose as lawyers. If you are looking for information on how to avoid fraudulent filers, please review the USCIS Find Legal Services page or the American Immigration Lawyers Association with information on how to determine if someone is qualified to represent you in your immigration process.

Additional Resources:

The Massachusetts Access to Counsel Initiative operates a hotline for those seeking legal assistance. Call 508-505-4588.
MIRA's Immigration Helpline Number: Call (508) 293-1871 for resources and important information. You can also schedule a 30-minute appointment with them online.

If the above criteria are met, please fill out the form below to contact my office. If your matter is urgent, you may also call our Boston office at (617) 565-3170 or our Springfield office at (413) 788-2690.

Your Information

Title*

First Name*

Last Name*

Date of Birth*

Email*

Phone*

Phone Type*

Alternate Phone

Phone Type

Address*

Street Address * Address Line 2 City * State * ZIP Code *

This field is hidden when viewing the form

Have you Contacted

Have you Contacted Sen. Markey or your House Representative Regarding this Matter?*

Whose Office Have You Contacted?

When?

This field is hidden when viewing the form

would you like

Would You Like to Designate Another Person with Whom We May Discuss the Details of Your Case?*

This field is hidden when viewing the form

Would you like hidden fields

Title*

First Name*

Last Name*

Address*

Street Address * Address Line 2 City * State * ZIP Code *

Email*

Phone*

This field is hidden when viewing the form

Do you currently

Do you currently have a case pending before a local, state, or federal court regarding this matter?*

How can I Help?

Select Agency*

This field is hidden when viewing the form

-----IRS

SSN*

EIN (if applicable)

TIN (if applicable)

Date of Birth

Case Number (if applicable)

This field is hidden when viewing the form

-----Immigration, Citizenship, and Visas

I am the...*

Petitioner

Beneficiary

Petitioner Information

First Name*

Last Name*

Date of Birth*

Country of Birth*

Alien number (if applicable)

Do you have a beneficiary?*

I have a beneficiary

I do not have a beneficiary

Beneficiary Information

First Name

Last Name

Date of Birth

Country of Birth

Alien number (if applicable)

Additional Information

Petition Form Types

Receipt Number*

Interview Date

Priority Date

USCIS Service Center (if applicable)

U.S. Embassy (if applicable)

This field is hidden when viewing the form

-----MEDICARE & MEDICAID

Please Select*

This field is hidden when viewing the form

-----MEDICARE

Type of Medicare*

Provider*

Are You the Beneficiary?*

Beneficiary Name

Beneficiary Date of Birth*

Social Security Number*

Claim Number

Are you a healthcare provider?*

Company Name

National Provider ID Number

Address

Street Address Address Line 2 City State ZIP Code

Date Claim Was Filed

Name of Attorney

Phone of Attorney

This field is hidden when viewing the form

-----MEDICAID

Are You the Beneficiary?*

Beneficiary Name

Beneficiary Date of Birth*

Social Security Number*

Claim Number

Date Claim Was Filed

Name of Attorney

Phone of Attorney

This field is hidden when viewing the form

-----STUDENT LOAN

Social Security Number*

Student Loan Number*

Date of Birth*

Please Select*

Department of Education

MOHELA/Other Loan Servicer

Distributor*

Type of Loan*

Date of Loan

Loan Servicer

This field is hidden when viewing the form

-----VETERANS

With Which Office is Your Claim Pending?*

Are You A Veteran?*

Veteran's First Name

Veteran's Last Name

Are You the Widow or Widower of a Combat Veteran?

Date of Birth of Veteran*

Social Security Number of Veteran*

Service Number

Social Security Number of Beneficiary*

Branch*

Rank*

Component*

Date of Service

VA Claim Number

Home State of Record*

Duty Station

Are You Working with a Veterans Service Officer (VSO)?*

First Name

Last Name

Phone Number

Character of Discharge

Do You Have a Copy of Your Discharge Papers?*

Unit Information

Please attach dd214 or dd214-1 form, discharge papers, Statement of Service or Retirement notice attachments, VA benefits determination letters attachments, and/or previous VA correspondence when submitting your casework request.

This field is hidden when viewing the form

------Military

Social Security Number*

Date of Birth*

Date of Service From:*

Date of Service To:*

Branch*

Rank*

Component*

Duty Station

Service Number

Unit Information

This field is hidden when viewing the form

------Office of Personnel Management

Last 4 Digits of Social Security Number*

Date of Birth*

Annuitant Claim Number

Claim Type*

This field is hidden when viewing the form

------Passports

Request*

Destination

Please Specify

Do you have upcoming travel in the next 14 days?

Date of Travel*

Date of Birth*

Date Applied*

Passport/Passport Card Locator Number

Current Processing Location

Social Security Number*

If you have already applied+paid for expedited processing please send us proof of your imminent travel along with your casework submission.

This field is hidden when viewing the form

-------Social Security

Are You the Beneficiary?*

Beneficiary First Name

Beneficiary Last Name

Beneficiary Date of Birth*

Social Security Number*

Claim Number

Date Claim Was Filed

Type of Benefit*

Have you received a determination letter?*

This field is hidden when viewing the form

-------General

Name of Federal Agency*

Social Security Number*

Reference #

Service Request Number (if applicable)

Date of Birth*

This field is hidden when viewing the form

-----FINISHING UP

Fields used at the end of multiple options

Please provide a brief explanation of your reason for requesting assistance from Senator Elizabeth Warren’s office in the space provided below:*

This field is hidden when viewing the form

PDF Signature

Certification Under Penalty of Perjury

To the best of my knowledge, I certify, under penalty of perjury, that 1) I provided or authorized all of the information in this privacy release and any document submitted with it; 2) I reviewed and understand all of the information contained in my privacy release and submitted with it; and 3) all of this information is complete, true, and correct.

I, (print your name)___________________________________ , authorize USCIS to release information contained in my USCIS records as relevant to checking my case status, and to the extent permitted by law, to Senator Elizabeth Warren and the Member’s staff.

Signature (sign in ink):_________________________________________ Date: _______/ _______/ _______

Address:__________________________________________________________________________________

Phone:_________________________________________ Email: ___________________________

Please Sign, Date and Send to our Office

U.S. Senator Elizabeth Warren and members of her staff have my permission to make inquiries on my behalf, including access to my personal records and/or files as necessary to assist me in the matter that I have presented to her office.

Signature: _____________________________________ Date: _______/ _______/ _______

Options to send to my office:

By Mail:	By Email:	By Fax:
U.S. Senator Elizabeth Warren 2400 JFK Federal Building 15 New Sudbury Street Boston MA 02203	casework@warren.senate.gov	202-228-4850

Please download, sign, date, and send this form to our office.

REVIEW & DOWNLOAD

Download PDF

The Federal Privacy Act of 1974 (Public Law 93-579) requires us to have your written permission before we contact government agencies on your behalf or discuss your case in detail. After completing the form above, please click "Submit and Generate PDF" below for a printable PDF copy of the Privacy Act Waiver form with your information.

Or you can download a Privacy Act Waiver form and fill it out yourself:

Privacy Act Waiver for non-immigration cases (English)
Spanish, Arabic, Chinese, Haitian Creole, Cape Verdean Creole, Khmer, Portuguese, Vietnamese

Once your form is filled out and signed with your original signature, please return it to my Boston office by doing one of the following:

Email: casework@warren.senate.gov

Fax: 202-228-4850

Mail:
Senator Elizabeth Warren
2400 JFK Federal Building
15 New Sudbury Street
Boston MA 02203

For the fastest response from our office, please email or fax as physical mail has longer processing times.

Please only include email attachments as PDF's or JPEG's.

When you submit your inquiry please also prepare and submit the following documents:

A completed personal statement
Proof of Travel (Flight itinerary, hotel booking, etc.)
Relevant supporting documentation (death certificate, funeral/memorial service invitation, college tour confirmation, medical letter, employment letter, conference/award invitation, etc.).

If sending images, convert them into .pdf files by pasting them into a Word document. All proof must be in English.

Or you can download a Privacy Act Waiver form and fill it out yourself:

Privacy Act Waiver for non-immigration cases (English)
Spanish, Arabic, Chinese, Haitian Creole, Cape Verdean Creole, Khmer, Portuguese, Vietnamese

Once your form is filled out and signed with your original signature, please return it to my Boston office by doing one of the following:

Email: casework@warren.senate.gov

Fax: 202-228-4850

Mail:
Senator Elizabeth Warren
2400 JFK Federal Building
15 New Sudbury Street
Boston MA 02203

For the fastest response from our office, please email or fax as physical mail has longer processing times.

Please only include email attachments as PDF's or JPEG's.

Or you can download a Privacy Act Waiver form and fill it out yourself:

Once your form is filled out and signed with your wet ink signature, please return it to my Boston office by doing one of the following:

Email: casework@warren.senate.gov

Fax: 202-228-4850

Mail:
Senator Elizabeth Warren
2400 JFK Federal Building
15 New Sudbury Street
Boston MA 02203

For the fastest response from our office, please email or fax as physical mail has longer processing times.

Please only include email attachments as PDF's or JPEG's.

After you have read the statement above and downloaded the PDF, click "Confirm & Submit" button to finish.

Immigration,Citizenship & visas

Visas

Common Areas of Assistance

U.S. Citizenship and Immigration Services (USCIS)

U.S. Department of State (DOS)

U.S. Immigration and Customs Enforcement (ICE)

Limitations to Assistance

Your Information

Have you Contacted

would you like

Would you like hidden fields

Do you currently

How can I Help?

-----IRS

-----Immigration, Citizenship, and Visas

Petitioner Information

Beneficiary Information

Additional Information

-----MEDICARE & MEDICAID

-----MEDICARE

-----MEDICAID

-----STUDENT LOAN

-----VETERANS

------Military

------Office of Personnel Management

------Passports

-------Social Security

-------General

-----FINISHING UP

PDF Signature

Certification Under Penalty of Perjury

Please Sign, Date and Send to our Office

Please download, sign, date, and send this form to our office.