April 30, 2018

Vox: Consumers have filed thousands of complaints about the Equifax data breach. The government still hasn’t acted.

A new report reveals the CFPB has received more than 20,000 complaints about Equifax since the data breach. Mick Mulvaney hasn’t yet acted — and wants to make the complaints system private.

Since Equifax announced that a data breach had left the personal information of tens of millions of people exposed last September, the Consumer Financial Protection Bureau — the US government’s top consumer watchdog — has received more than 20,000 complaints about the company, which is about double the number it received in the six months before.
Equifax has said the CFPB is investigating, but thus far the agency hasn’t taken any action. Acting Director Mick Mulvaney is instead trying to make the bureau’s complaint portal private so the public won’t even be able to see what’s happening. Sen. Elizabeth Warren (D-MA), however, would like to know what’s up.


On Monday, Warren, Schatz, and Menendez sent a letter to Mulvaney raising concerns about the 20,000 Equifax complaints and his proposal to make the bureau’s entire complaint portal private. “Without this information, researchers and advocates would lose the ability to track in real time the difficulties consumers are facing,” they wrote.

Read the full article on the Vox website here.

By:  Emily Stewart
Source: Vox