Senate Democrats push Social Security on employee reassignments to phone line

Twelve Democrats want answers from the Social Security Administration about its decision to shift employees that normally perform other jobs to its phone line last month with only hours of training, a move employees have said risks adding to backlogs.

SSA pushed out over 7,400 employees last year, including 1,387 contact representatives, as the Trump administration sought to reduce the size of the government’s workforce.

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