CORONAVIRUS: Resources for Massachusetts

This page will be updated regularly to reflect the most current information about state and federal resources.

This page was last updated on June 17, 2020.

To request assistance with these and other federal services, please contact Senator Warren’s office here or call 617-565-3170.


Novel Coronavirus 2019 (COVID-19) is a public health emergency that poses serious health and economic threats to our nation, and Senator Warren is committed to ensuring the health and safety of her constituents in Massachusetts and people across the country. Read more about Senator Warren's COVID-19 oversight efforts here.


Learn More About Prevention, Testing, and Treatment

Find up-to-date information on COVID-19 through the Massachusetts Department of Public Health website at mass.gov/covid19 or the Centers for Disease Control and Prevention at CDC.gov. You can also call 2-1-1 from a cell phone or landline to learn more about COVID-19 prevention, symptoms, and treatment; information about testing; and guidance for people planning or returning from travel. To learn more about Governor Baker’s plan to reopen Massachusetts, including detailed guidance for businesses and residents, please visit mass.gov/reopening.

The DPH has also set up an interactive map to find a COVID-19 testing site near you. Many sites may require a pre-screening, a referral, and/or an appointment, so follow instructions for each location and guidance from your health care provider.  

Massachusetts has also launched Buoy Health’s online tool to help residents check their symptoms and connect with appropriate health care resources as needed. Importantly, this tool does not replace emergency medical care. To learn more about the tool, please visit Buoy.com/mass.

If you are sick or may have been exposed to coronavirus, follow recommended guidance and contact your health care provider immediately. If you need assistance accessing a health care provider, you can find resources through Healthcare for All.

Free Testing: The Families First Coronavirus Response Act, which became law on March 18th, ensures both insured and uninsured Americans can receive no-cost COVID-19 testing. Private insurers, Medicare, Medicaid and CHIP, TRICARE and Veteran’s Affairs, the Indian Health Service, and all health plans for federal workers must provide COVID-19 tests without co-insurance and without prior authorization. In addition, the new law provides funds for uninsured Americans to receive free testing through the National Disaster Medical System. For the purpose of providing tests, individuals who have short-term, limited-duration health plans are considered uninsured. Contact your health care provider for questions about receiving a test.

Other Important Massachusetts Resources

  • Text Alerts: Massachusetts residents can subscribe to the Commonwealth’s text-based notification system to receive important COVID-19 response updates. Text COVIDMA to 888-777. To receive text alerts in Spanish, text COVIDMAESP to 888-777 (Envíe COVIDMAESP al 888-777).
  • Emergency Child Care: If you require emergency back-up, drop-in child care, a directory of approved providers for Massachusetts is available here. Please note that priority must be given to workers deemed essential for COVID-19 response efforts, including, but not limited to, first responders, health care workers, and grocery store workers.
  • Food and Nutrition: Information regarding food assistance resources, including finding a food pantry and getting up-to-date information on locations for student meals while school is closed can be accessed here. You can apply for Supplemental Nutrition Assistance Program (SNAP) benefits and other assistance here. Additional Information on food assistance resources and help applying for SNAP is available through Project Bread's FoodSource Hotline at 800-645-8333 from 8am-7pm Monday-Friday, and Saturdays from 10am-2pm. Information is available in 160 languages.
  • Donate or Procure Needed Medical Supplies: Massachusetts has launched an online portal where individuals and companies can donate, procure, or sell personal protective equipment (PPE). This portal also allows health professionals to volunteer their services in support of the COVID-19 response effort. Find a list of critically needed PPE and sign up to volunteer here.
  • Sexual and Domestic Violence Resources: Following recommended social distancing guidelines leaves survivors of sexual and domestic violence particularly vulnerable. If you or someone you know in Massachusetts is at risk, help is available by calling the SafeLink hotline, available 24 hours a day, at 877-785-2020 or visiting JaneDoe.org.
  • For Crime Victims and Their Families: Crime victims and their families should visit the Massachusetts Office for Victim Assistance (MOVA) or call 844-878-MOVA (6682). MOVA provides free resources for victims, survivors, and providers to address the impacts of violent crime.
  • For Veterans: Veterans seeking health care services should contact the VA Boston Call Center, which is available 24 hours a day, at 857-364-4418. If you have COVID-19 symptoms or have been exposed to someone with COVID-19, call VA Boston at 857-364-4418 before going to a facility. The 24/7 Veterans Crisis Line is also available for urgent issues at 800-273-8255, Press 1.
    Massachusetts residents who want information about a loved one at the state's Holyoke Soldiers' Home (HSH) can contact the HSH Family Hotline at 413-552-4764, Monday-Friday from 8am-6pm and Saturday from 9am-1pm. Please note that HSH can only share information with the veteran’s health care proxy.
  • Nursing Home Resource Line: Family members of nursing home and rest home residents in Massachusetts can now contact the Nursing Home Family Resource Line at 617-660-5399, with their questions or concerns about the care their loved one is receiving during the COVID-19 outbreak. The line is staffed from 9am-5pm, seven days a week. 
  • For Immigrants: For resources available to immigrants in Massachusetts, including information in multiple languages, visit the Massachusetts Immigrant & Refugee Advocacy Coalition resources page here.
  • Disinfectants, Drinking Water, and Wastewater Information: Information about Environmental Protection Agency (EPA) guidelines on disinfectants, drinking water, and wastewater may be found here. You can also contact EPA Region 1 (New England) at 888-372-7341 for general questions and 800-962-6215 for specific environmental justice concerns.
  • Low Income Home Energy Assistance: Massachusetts residents may find more information about how to apply for the Low Income Home Energy Assistance Program (LIHEAP) here.
  • US Census: Massachusetts residents are encouraged to fill out the 2020 census as soon as possible to ensure everyone is counted. Please visit MA Secretary of State Bill Galvin’s census resource page here for more information and to fill out your census form online or via phone.

To request assistance with these and other federal services, please contact Senator Warren’s office here or call 617-565-3170.

Understanding New Federal Resources

Senator Warren has fought to ensure that those on the front lines of this COVID-19 pandemic have the tools they need to protect themselves, their families, and their communities and has called on the Trump Administration to do more to address this growing crisis. On March 27th, Congress passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act, bipartisan legislation that provides $2 trillion in emergency funding and is a first step to supporting workers and families, hospitals, small businesses, and state and local governments as we respond to this crisis.

Senator Warren said the following about emergency aid in the CARES Act:

“We face a public health crisis that threatens to bring another Great Depression. Families, hospitals, & small businesses need immediate aid. This is not the bill I wanted, but its immediate investments are vital. They are also insufficient. We will need to do more – and soon.”

Find information below on new federal (CARES Act) resources for Massachusetts including:

Learn more about the relevant laws

So far, Congress has passed four laws to respond to COVID-19:

  1. Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020 (enacted into law on 3/6/2020)
  2. Families First Coronavirus Response Act (enacted into law on 3/18/2020)
  3. Coronavirus Aid, Relief, and Economic Security (CARES) Act (enacted into law on 3/27/2020)
  4. Paycheck Protection Program and Health Care Enhancement Act (enacted into law on 4/24/2020)